Support and development

After launch the product is not left alone: we watch that it is up, fix it, and add features in a queue.

What is included

The set depends on the format. Support keeps what already works. Development adds the next piece.

You can see that the service answers, not only when a client writes to you.

Dependencies and the environment do not stay on the version from launch day.

Small corrections through one channel, without a new contract for each line.

A queue: what we do this month, and what waits for the next.

Access and the description stay with you. Support does not lock the product.

The amount is fixed once we have looked at what is already launched. The first month of watching a product we delivered has no separate fee.

Watching, updates and small fixes.

By quote

New features in a queue, estimated before each one starts.

By quote

A fixed amount of hours or tasks each month.

By quote

The first month of watching a product we launched has no separate fee. After that, a retainer or by agreement.

Every stage ends with a result you can check.

Task review — A call or a chat: your process, goals and where leads get lost today.
Structure and estimate — We fix the scope, stages, timeline and price before development starts.
Development — We show results stage by stage, not only at the end. Changes go in along the way.
Launch and support — We publish, connect analytics and watch it for a month to make sure everything works.

Yes, after we have looked at the code and the access. If the product cannot be changed safely, we say so before the estimate.

Something that does not change the process: a text, a field, a repair of what broke. A new scenario goes to development and is estimated on its own.

For a product we delivered, the first month of watching is part of the work. After that we pick care, development or a retainer.

Tell us about your task — we will reply within a day with questions or a first estimate.